Standard FAQs

Q: Can debit card used overseas. ?

Answer : Yes. Ours is a Platinum Debit card. You can use it any country.

Q: What are the monthly charges for using our Debit Cards

Answer : At present there are no monthly charges. There is an small annual amount of Rs. 100 as maintenance charges.

Q: How to change debit card pin number.

Answer : You can do it online or in any ATM Card. You need to use your current PIN number for validation.

Q: NRI Debit cards?

Answer : Yes. Ours is a Platinum Debit card. You can use it any country.

Q: Can debit card used overseas. ?

Answer : You can get our bank’s NRI Debit card in any of our overseas branches / partner banks.

Q: What are various types of debit cards

Answer : We have 2 types of debit cards. Platinum & Premium Cards.

Q: What are the fees for Freedom Credit Card?

Answer : The Freedom Card is available at an annual/renewal fee of Rs.500. The minimum repayment amount is 5% of the bill amount or a minimum of Rs.200, whichever is higher. The cash advance limit is 40% of the credit limit. The cash advance charges are 2.5% of amount withdrawn or Rs.300, whichever is higher. For more detailed charges, please refer to this document.

Q: Fees and Charges for Infinia Credit Card

Answer : Infinia Credit is available for a fees for Rs. 250 per annum.

Q: What are the fees and charges for AllMiles credit card?

Answer : Allmiles credit card is available for Rs. 1000 per year with optional additional fee of Rs. 500 for value added services.

Q: What are the features and benefits of AllMiles Credit Card

Answer : The AllMiles Card is available at an annual/renewal fee of Rs.1000. The minimum repayment amount is 5% of the bill amount or a minimum of Rs.200, whichever is higher. The cash advance limit is 40% of the credit limit. The cash advance charges are 2.5% of amount withdrawn or Rs.300, whichever is higher. For more detailed charges, please refer to this document.

Q: What credit card can I get as an NRI?

Answer : NRIs can avail overseas credit card in any of our Overseas brances / our partner branches.

Q: Loans ?

Answer : Housing Loans, Education Loans, Personal Loans, Property Loans.

Q: What is the percentage for Housing Loans.

Answer : Percentage ranges from 8.3% to 9%.